Privacy Policy
Last updated: May 2026
Introduction
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase our products or services, or otherwise interact with us.
By using this website, you agree to the terms outlined in this Privacy Policy.
Who We Are
This website is operated by Karla Auker ("we", "us", "our").
If you have any questions about this Privacy Policy or how your information is handled, please contact:
- Email: hello@karlaauker.com
- Website: www.karlaauker.com
What Information We Collect
We may collect and process the following personal information:
- Name
- Email address
- Billing information
- Contact details
- Purchase history
- Information submitted through forms or questionnaires
- Website usage data
- Technical information such as IP address, browser type, and device information
How We Use Your Information
We may use your information to:
- Provide products, services, programmes, or digital content
- Process payments and purchases
- Communicate with you about your account or enquiries
- Send marketing emails where consent has been given
- Improve website functionality and user experience
- Comply with legal obligations
- Protect against fraud or misuse
Lawful Bases for Processing
Under UK GDPR, we process your personal information under one or more of the following lawful bases:
- Contractual necessity
- Consent
- Legal obligation
- Legitimate interests
Marketing Communications
If you opt in to receive marketing communications, we may send you emails about offers, updates, products, services, or resources.
You can unsubscribe at any time by clicking the unsubscribe link within emails or contacting us directly.
We do not sell or share your personal information with third parties for their own marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse website performance.
Cookies may be used to:
- Remember your preferences
- Enable website functionality
- Analyse visitor behaviour
- Improve website performance
- Support advertising and marketing activity
You can control cookie settings through your browser preferences.
Third-Party Services
We may use trusted third-party providers to help operate our business and website, including:
- Payment processors
- Email marketing platforms
- Website hosting providers
- Analytics services
- Scheduling or booking tools
- Course or membership platforms
These providers only process data where necessary and are expected to handle your information securely and lawfully.
Data Retention
We keep personal information only for as long as necessary to:
- Provide services
- Meet legal or accounting obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymised.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request transfer of your data
To exercise any of these rights, please contact us using the details above.
Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of online transmission or storage can be guaranteed as completely secure.
Children's Privacy
Our website and services are not intended for children under 18 without parental or guardian involvement.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised date.
Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
- Karla Auker
- Email: hello@karlaauker.com
- Website: www.karlaauker.com